Official Document

Terms and Conditions ink789 — Complete Guide for All Users

This document outlines your rights and responsibilities as an ink789 member, and explains how our platform operates transparently and fairly for all parties.

Last updated: June 2026  |  Bahasa Melayu

Key Things You Need to Understand


Before reading the full terms, here are the six most important things every ink789 member needs to know.

Age Restriction: 18 and Above

Registration and use of the ink789 platform is permitted for individuals aged 18 and above only. Accounts found to be in violation of this requirement will be closed immediately.

One Account Per User

Each individual is permitted to hold only one active account at ink789. Duplicate accounts will be frozen and the associated balances may be forfeited.

Bonus Subject to Wagering Requirements

All bonuses and promotions offered by ink789 are subject to wagering requirements clearly stated in the respective promotion terms.

KYC Required for Withdrawals

Identity verification (KYC) is mandatory before any withdrawal is processed. This process protects your account and ensures funds are returned to their rightful owner.

Fraud & Abuse Prohibited

Any attempt to manipulate games, the bonus system, or engage in other fraudulent activities will result in account closure and the forfeiture of all associated wins.

Terms May Be Updated

Ink789 reserves the right to update the terms and conditions at any time. Notification will be sent via email or account notification when significant changes are made.

Important Note: By registering or using the ink789 platform, you agree to be bound by all terms and conditions stated in this document. Please read carefully before making any transactions.

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and ink789 ("Platform", "We", "Company"). These Terms govern your use of the website, mobile application, and all services provided through the ink789 platform.

By clicking "Register", accessing the platform, making a deposit, or using any part of the ink789 services, you hereby confirm that you have read, understood, and agreed to comply with all terms stated herein. If you do not agree with any part of these terms, please cease using the platform immediately.

These terms are written in English for the benefit of ink789 members in Malaysia. A Bahasa Melayu version is also available upon request.

2 Account Eligibility

To register and use the ink789 platform, you must meet the following eligibility requirements without exception:

  • Be at least 18 years old on the date of registration.
  • Being an individual with full legal capacity to enter into a binding agreement.
  • Not a resident or national of any jurisdiction that prohibits online gaming activities.
  • Have never been banned or prohibited by ink789 from using this service.
  • Registering under your own name and not on behalf of any third party.
Warning: ink789 reserves the right to request proof of age at any time. Accounts found to be owned by underage individuals will be closed immediately, and all balances or wins will be forfeited.

3 Account Registration & KYC Process

Each user is permitted to hold one (1) active account on the ink789 platform only. Registering multiple accounts — whether using the same or different information — is strictly prohibited and constitutes a serious breach of these terms.

3.1 Registration Information

During registration, you are required to provide accurate, complete, and current information, including your full name, phone number, email address, and preferred payment method. ink789 is not responsible for any losses arising from inaccurate information you provide.

3.2 Identity Verification (KYC)

Before your first withdrawal is processed, you are required to complete the identity verification process (Know Your Customer — KYC). Required documents include:

  • A copy of your identity card (MyKad) or valid passport.
  • Proof of current address (utility bill or bank statement within the last 3 months).
  • Proof of ownership of the payment method used for deposits.

The KYC process is typically completed within 24–48 business hours. All information you provide is stored securely using multi-layer encryption and is not shared with third parties without your consent.

4 Deposits & Withdrawals

Ink789 supports a variety of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and bank transfer. Deposits are credited to your account instantly or within a few minutes depending on the chosen method.

4.1 Deposit Policy

  • The minimum deposit amount is RM 20 for most payment methods.
  • All deposits must be made using a payment method registered in your own name.
  • Ink789 does not accept deposits from third-party credit or debit cards.
  • No fees are charged by ink789 for any deposit.

4.2 Withdrawal Policy

Withdrawals from your ink789 account are processed promptly with no fees charged by the platform. Processing times are as follows:

  • DuitNow: Instant up to 30 minutes.
  • e-Wallet (TnG, GrabPay, Boost): Instant up to 1 hour.
  • FPX Bank Transfer: 1–3 business hours.

The minimum withdrawal amount is RM 50. Withdrawals exceeding certain thresholds may require additional verification before processing as a security measure.

Keep your bank account details up to date to avoid delays in withdrawal processing. Any changes to your banking information will require re-verification via KYC.

5 Bonuses & Promotions

Ink789 offers a wide range of bonuses for both new and existing members, including welcome bonuses, deposit bonuses, cashback, and weekly promotions. All bonuses are subject to the following terms:

5.1 Wagering Requirements (Rollovers)

Most bonuses require members to meet wagering requirements before any winnings derived from the bonus can be withdrawn. Wagering requirements mean you must place bets of a specified value (typically 20x–30x the bonus amount) using your active account before submitting a withdrawal request.

5.2 General Bonus Terms

  • Each promotion has its own validity period as stated in the respective promotion terms.
  • Bonuses cannot be transferred between accounts.
  • Only one bonus may be activated at a time unless otherwise stated.
  • Ink789 reserves the right to void any bonus obtained through unauthorised or fraudulent means.
  • Any attempt to exploit the bonus system is considered a breach of terms and may result in account closure.
Reminder: Please read the specific terms of each promotion before claiming a bonus. It is entirely the member's responsibility to understand the wagering requirements.

6 Game Rules

All games available on the ink789 platform — including slots, sports betting, bingo, and live games — are operated using a fair and transparent system. The Random Number Generator (RNG) used in slot and bingo games has been certified by a licensed independent auditing body.

  • The outcome of all games is final and cannot be disputed unless verifiable evidence of a technical failure is provided.
  • In the event of a technical disruption during a game round, ink789 will refund the bet amount to your account.
  • Sports betting results are based on official outcomes announced by the relevant sporting authority.
  • Ink789 reserves the right to void any bets or rounds affected by technical errors or pricing/odds mistakes.

7 Accepted User Conduct

As an ink789 member, you agree to use this platform in a lawful, ethical manner that does not harm other users or the integrity of the platform. The following are strictly prohibited:

  • Using automated software, bots, scripts, or third-party tools to access or interact with the platform.
  • Sharing your account login credentials with others.
  • Engaging in any form of money laundering through the platform.
  • Providing false or misleading information during registration or KYC.
  • Threatening, harassing, or abusing customer support staff.
  • Attempting to exploit technical vulnerabilities or arbitrage opportunities unrelated to normal gameplay.
Strict Warning: Violation of any item in this section may result in immediate account closure, balance freeze, and in serious cases, a report to the relevant authorities.

8 Privacy & Data Protection

Ink789 takes the protection of your personal data seriously. Our platform operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Data you provide during registration and KYC is used solely for account management, payment processing, and regulatory compliance purposes.

For more information on how we collect, use, and protect your personal data, please refer to ink789 Privacy Policy our complete.

9 Liability Limits

The ink789 platform is provided on an "as-is" basis. While we make every effort to ensure the platform operates smoothly at all times, we do not guarantee that the service will always be free from interruptions, errors, or data loss.

  • Ink789 is not responsible for any losses arising from internet disruptions on the user's end.
  • Our liability shall not exceed the amount held in your account at the time of the claimed incident.
  • Users are solely responsible for the security of their account login credentials.

10 Account Suspension & Closure

Ink789 reserves the right to suspend or close any account for the following reasons without prior notice:

  • Detection of fraudulent activity or suspicious behaviour.
  • Violation of any terms in this document.
  • Failure to complete the KYC process within the stipulated timeframe.
  • Requests from relevant legal authorities.
  • Detection of duplicate accounts.

Members may also request voluntary account closure at any time by contacting the ink789 customer support team. All valid balances will be returned to the registered payment method once the review process is complete.

11 Responsible Gaming

Ink789 is committed to promoting responsible gaming among all members. We believe that online gaming should remain a form of entertainment — not a source of stress or financial hardship.

The ink789 platform provides a range of tools to help you manage your gaming habits, including:

  • Self-Deposit Limit — Set daily, weekly, or monthly deposit limits.
  • Temporary Break — Restrict account access from 24 hours up to 6 months.
  • Permanent Self-Exclusion — Option to permanently close your account.
  • Support Resource Links — Access to local support organisations for problem gambling.

For more information, visit the Responsible Gaming our.

12 Amendments to These Terms

Ink789 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Significant amendments will be communicated to members via their registered email or in-account notification at least 7 days before taking effect.

Continued use of the ink789 platform after any amendments to the terms take effect will be considered your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account before the effective date.

The last updated date of this document is June 2026. We recommend that you check this page periodically to ensure you are always aware of the latest terms.

Understood Our Terms? Join ink789 Now

A transparent platform starts with clear terms. Register today and enjoy a safe, fair, and entertaining online experience with the ink789 Malaysia community.

Bahasa Melayu